Support

Customer's Name*

I represent...*

Gym/Organization/Company's Name*

Customer's Hand Phone Number*

Address*

Address Line 2 City State / Province / Region ZIP / Postal Code Country

Email*

Technical Support*

Equipment series and model number*

Date of purchase*

Detailed Description

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Additional instruction or Request (If Any)

B - TERMS AND CONDITIONS

Prices are quoted in Malaysian Ringgit (RM). All equipment warranty are subject to its model and parts accordingly.
Spare Parts order will be confirmed upon acceptance of 50% deposit and will be locked in our warehouse stock/next shipment.
Once the requested spare parts are available, the balance 50% payment must be paid before the commencement of work.
If the spare parts are available or the requested services do not include spare parts, work shall commenced upon acceptance of FULL PAYMENT.
Cancellation fees will be applied for any cancellation by customers, after the order has been made and the ordered parts has arrived.

C - SERVICE RATE

Service Rate
Item	Rate (RM)	Per Unit
Trouble Shooting	RM150 / Equipment	Machine
Part Replacement	RM80/ Part	Part
Service (Treadmill)	RM250 (Major), RM150 (Minor)	Machine
Service (Stepper/Elliptical)	RM120	Machine
Service (Recumbent/Upright/Rower)	RM100	Machine
Service (Spinning Bike)	RM50	Machine
Service (Cable Cross/DAP/Multi)	RM140	Machine
Service (Weight Stacks)	RM 80/stack (Major), RM 40/stack (Minor)	Part
Service (Plate Loaded)	RM40	Machine
Site Visit & Mileage Charges	1km - 50km RM60 \| 51km - 100km RM100 \| > 100km RM1.50/KM	KM
Lodging	RM120	Night

Please tick below to proceed*