Support

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  • Payment terms & condition
    Service Rate
    Item Rate (RM) Per Unit
    Trouble Shooting RM150 / Equipment Machine
    Part Replacement RM80/ Part Part
    Service (Treadmill) RM250 (Major), RM150 (Minor) Machine
    Service (Stepper/Elliptical) RM120 Machine
    Service (Recumbent/Upright/Rower) RM100 Machine
    Service (Spinning Bike) RM50 Machine
    Service (Cable Cross/DAP/Multi) RM140 Machine
    Service (Weight Stacks) RM 80/stack (Major), RM 40/stack (Minor) Part
    Service (Plate Loaded) RM40 Machine
    Site Visit & Mileage Charges 1km - 50km RM60 | 51km - 100km RM100 | > 100km RM1.50/KM KM
    Lodging RM120 Night

    PARTS & WARRANTY

    ALL SPARE PARTS FOR IMPULSE FITNESS EQUIPMENT ARE AVAILABLE FOR PURCHASE.

    SPARE PARTS FOR NON-IMPULSE FITNESS EQUIPMENT ARE SUBJECT TO MARKET AVAILABILITY.

    WARRANTY FOR EACH PRODUCT WILL COMMENCE UPON COMPLETION OF PAYMENT.

    Prices are quoted in Malaysian Ringgit (RM). All equipment warranty are subject to its model and parts accordingly.

    Spare Parts order confirmation are upon acceptance of 50% deposit and will be locked in our warehouse stock/next shipment.

    Once the requested spare parts are available, the balance 50% payment must be paid before the commencement of work.

    In case of unavailability of certain spare parts of your order in our stock, we will suggest you the same function and quality but from different model.


    DELIVERY

    If the spare parts are available or the requested services do not include spare parts, work shall commenced upon acceptance of FULL PAYMENT.

    In case of ordered items was undelivered because of a hold-up by your side on the agreed delivery date, storage charge of RM400 or 1% of total order value (whichever is higher) per calendar month or part will be levied.

    Delivery only will commence upon completion of the full payment.

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